C

Caroline Wilford

3 years ago

Room was nice, I liked the updated look without ca...

Room was nice, I liked the updated look without carpet, nice wood floors. Lighting was very complementary to the look. The power had gone out several days before at the hotel. Our room had two huge generators right outside the window. I believe that the hotel should have informed us of the noise and then given us a choice to get a different room or to cancel our booking and look somewhere else. Olso, the power was scheduled to be restored sometime early in the morning leaving only the emergency power. I do believe that we should have been informed. To inform a guest is the best way to keep a customer.

Comments:

No comments