Not there for the student. I am taking online cour...

Not there for the student. I am taking online courses due to working full time and having a family. I have taken six courses over a 3 semester period. Had a problem 3 different times in 3 different classes. The first one, I had a family member pass away unexpectedly and was going to be gone from Friday-Sunday with no internet. I let my coach know and she told me to send something showing that I someone passed or was having a funeral. Ok, no problem, I sent her the obituary, she gave the information to the instructor, and they gave me until the next weekend to get my assignment turned in. NP. The second problem I had was when I was taking a timed quiz with 25 questions, I got through the 4th question and it froze. I ended up having to shut it all down and sign back in. By the time I got back to the quiz, there was only a few minutes left. I only made it through question six and the rest were counted wrong. I made a 24. Right after being done I emailed the coach and she wasn t sure what to do. Waited a week for her to figure it out then contacted the instructor. She told me there was nothing she could do about it, that it was too late. What? Then there is the 3rd. I sent in an assignment, the program told me it was received, so I go back 3 days later to see what my final grade is and it shows my assignment was never received. I notified the coach and the instructor. The coach said I should have made sure the assignment was turned in and the instructor told me it was too late, she had to turn the grades in. So twice my grades got screwed into the 70 s. I pay for my classes and spend a lot of time doing to the work to get 90 s. So I called the school about this, they told me it s all up to the instructors. Hmmm. So I m paying someone to tell me they can t help me and give me bad grades when things glitch. They know there are going to be problems at some point with online courses between using windows or IOS, the internet, and canvas. I am not paying another dime to these people.