Kelly Bright

Review of Hilton La Jolla Torrey Pines

During Covid there is no room service available, n...

During Covid there is no room service available, no housekeeping or new towels unless requested, limited staff. They close the pool every two hours to clean which forces people to crowd in small areas on the upper patio and inside the lobby. This appears to create more risk to the spread of Covid then just keeping the pool open and cleaning in between peoples movements. At the 12pm pool closer, the kitchen also closes so you can t even order lunch while you wait the 30 minutes. Food and bar is only available for 5 hours in the evening closing at 10pm. Limited menu with low quality. This hotel feels like it s at full capacity with little open common areas allowing very limited places to be within the social distancing guidelines the hotel requires. The only place I felt safe was to walk outside and go next door to the Lodge at Torrey Pines. This is where we had all of our meals and spent most of our time. This hotel is fine if you are just using it to sleep because whatever hotel amenities are still available are very very poor.