Isabel Crespo

Review of New England Eyecare

I had my annual eye exam today and I ve been comin...

I had my annual eye exam today and I ve been coming to New England eye care since I was a kid... I love Dr. Sturgis as I saw her dad growing up but the staff that they have had for the past couple of years rotating through is awful. I wish that the staff matched the doctor because then it would be a great office. I was there for almost 2 hours for a simple annual eye exam and sat waiting in different areas of the office for most of that time. Highly disappointing when you waited without complaining even once and still get attitude from a few people at the end of the visit. This review isn t regarding the doctors care as she is highly knowledgeable and very friendly but something needs to be done with the rest of the staff from the people that help you with glasses to the receptionists. Awful. Coming from someone who has been a dental receptionist for 12 years... this is quite unacceptable...