Rozana Redzuan

Review of The Lowell Hotel

Location is excellent, service impeccable and love...

Location is excellent, service impeccable and lovely rooms but something is stopping me from giving it a 5 star. They seem to be having lots of problem with their elevators. I had to take the service elevator a few times in my 4-day stay. They also don t provide body lotion, nail file, toothbrush and toothpaste like other top hotels. I purposely did not bring because I thought its normally given in 5 star hotel rooms. A visit to the pharmacy was the first order of the day. Another issue is that the air-conditoner is noisy.