Their lure is the excellent prices that are usuall...

Their lure is the excellent prices that are usually very competitive but their customer service is appalling. Anything expensive that can develop a fault with first 6 months, I'd advise to pay more to get better service elsewhere. Numerous occasions they have refused to replace faulty items only referring you to manufacturer and stalling long enough to then tell you it's out of warranty they won't help you further and this is in spite of statutory rights under Consumer rights act