Jozz Nava

Review of Bristol West Insurance

Not only claims department is closed on Saturday.....

Not only claims department is closed on Saturday... but when I call to speak to someone today I was placed on hold for 30min so they can transfer me to my adjuster which didn t even answer and they gave me a run around talking about they can t give me any information because it s his job as an adjuster and he can t even call me back it s 5pm now so that means I have to wait another whole day without a car.. ohh and I can t even get a rental without me talking to him to put the cherry on the top.. I normally pay in full for my insurance so after they take care of me I m canceling my policy, Also I m an insurance agent affiliated with Bristol definitely not recommending them to my customers any longer