C

Cole Riley Ian Wendy Thompson

4 years ago

Their wait list is a joke. We called and they told...

Their wait list is a joke. We called and they told us about 45 mins and put us on the list. Said we could not make a reservation which is fine being a busy time of year. They also said they would send us a text to notify us when they have a table for 3. We showed up 45 later and were told we would be 13th on the wait list. I asked about how their wait list works and the response was " it only really matters if you are here, we have so many people on the list we have no idea who is even here" I explained we were told we were on the list and told 45mins. It had now been about 1.5 hrs since that call!?!?!??! They need to change their procedures and not take names unless you are on site. Also it was so loud you could no have a conversation with anyone at your table. Music blaring and everyone practically screaming over top of it. TURN OFF THE MUSIC 'cause no one can hear it anyway! They also got my order completely wrong. It had so much cilantro in it that's all you could taste. I I ordered the Pad Thai with . just chicken. Arrived with Chicken Tofu and the odd piece of shrimp! I am allergic to shrimp! Very disappointing experience and would never go again. Not to mention how over staffed they were, which I had never seem in my life. We could at least 10 young girls standing around at any given time doing absolutely nothing. We tried to figure what their job was as they were not waiting tables. Another 6 or 7 standing around at the hostess counter with only 1 or 2 actually doing anything. It was very strange to say the least. Staff were constantly bumping into each other and I have never hear so many dishes break in my life. At least one every 5 mins or so. Way over rated. Cambo restaurant down the street has much superior home made food and is quiet and enjoyable with a patio right on the water as well and no silly long wait. Salty's is way over-rated!

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