The only good impression we have is the building a...

The only good impression we have is the building and that was it. Massively understaffed, part time staff was untrained. We asked "can you tell us where we can find our room?" And I quote "I'm part-time here. I don't know" and just walked away. There is no, let me ask someone for you or if you ask over there they will be able to help you.

To be fair food so far has been good but took so long to order from the pool despite asking at the bar for someone to take our order that we had to move to the restaurant

The room smells damp. There is a layer of dust on the bannisters in the hallway. The terrace next to our room has several pan like tables full of rain water with dozens of old cigarettes floating in them

So far quite disappointing.