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I will never try to rent or buy a car from here. I...

I will never try to rent or buy a car from here. I put a reservation in to get a rental truck, I tried calling and confirming with no answer for a hour before my pick up time. I showed up two hours after my reservation. Just to hear that they don t have the tundra and there site does not make reservation Only send a request for a reservation when I actually read all the term and condition and the confirmation says reservation. I live 45 minutes away from this location in Marietta GA and paid a Uber 38.00 to get there thinking I would be leaving the lot in a rental. This is sad. I see why I buy and rent from Nissan. They call you to confirm, excellent customer service, which was not giving here. The lady was rude, and tried to explain that I would have all the others fees, for a much smaller truck that I did not want. as if I didn t have funds and said you know you have to have full coverage, like I didn t read the terms already. I listen to her assist the customer before me with manner and polite, never said anything to him rude. It shows that because I was African American, she must thought I was broke and couldn t afford the car by the sound of her voice. I work in customer service and we are thought to treat everyone the same. I also notice how no one greets you, when you walk in. That s sad. The people skills and appreciation skills are out the door. I rented me a truck from Nissan who gave great customer service and greeted me when I came in. Made me feel like family. It s a team work. I can go on my mini vacation in peace and relax without worries and now that I m covered and deal with such a great team of staff who will help you anyway possible. They tried ruining my trip. But my God always know a better route. I wasn t welcome when I entered as well as talked to rude with a rude look.

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