Dr Muscia and Dr Kumar are amazing and talented bo...

Dr Muscia and Dr Kumar are amazing and talented both. However their front desk assistant is rude and disrespectful. Not even once this person has been able to help us as parents. Whenever I have had to reach out to the office with a question or with a request Julie haven't been responsive or attentive to us. Her answers are always "that is not possible" or "the doctors won't allow it", even though, the doctors have ALWAYS helped us. As a customer service manager I recognize there are times were there's nothing else to do, however, it seems that for Julie is easier to say no in a rude way rather than working with the parents to help them find a solution.