On the phone I was told there was a $100 pet depos...

On the phone I was told there was a $100 pet deposit, after booking and traveling with a dog to the hotel, I was told it was $100 non-refundable fee. I had to show the manager my call log to get her to believe me and finally, begrudgedly she waived the fee. Had she had a different attitude I prob would have given 3-4 stars, the elevator quit working briefly and the food was over priced but the hotel and room was clean and nice.