Rachel Needham

Review of Ski Center, Va Beach Va

I never post about bad experiences because I alway...

I never post about bad experiences because I always give people the benefit of the doubt, but I really had to for this one.

I hadn t been in ski world in years because of how rude the employees were to my dad and me a few years ago. I decided to give it another try the other day and I will not be going back or recommending Ski World to any of my Wintergreen property renters. We often get asked where to find ski gear in Virginia Beach, I will be sure to tell everyone to avoid Ski World now. The stigma is just so rude. You get the feeling that you are a burden for being there, especially if you don t know a lot about snowboarding. The man in the ski section was awesome, but the main guy in snowboarding had such an attitude that made us very uncomfortable to be there. The high school boys working there were great and had better customer service skills than the older guy.

If we had been treated with kindness and genuine interest to help us, we would probably head back there for all of our future ski needs, but we are not interested in experiencing that feeling again.