I have had nothing but problems with the service d...

I have had nothing but problems with the service department at this dealership. Although the males who sign you in are great to work with, the management is terrible and the owner Tony does not support the customer who purchased his vehicle from them. Of most significance is the women he hires as greeters and manager of the service department, who are definitely elevated to the extreme level of their incompetence, as they prefer to be authoritarian, do not have the people skills to allay customer concerns or work problems out on their own, and have a quick trigger finger to call the owner Tony, who in turn chastizes the customer and refuses service to the customer perpetuating his alfa male power to alienate return business, by supporting the inept female service manager who did not have the skills to handle the situation herself in the first place, when the customer being sent away should be his main concern. The past four years has been arduous. They seem happy to sell the customer a $5000.00 warranty, but once they have the money, knowing the customer is captive, they don't seem to care any further....very sad!