I have booked 3 nights stay at your property for m...

I have booked 3 nights stay at your property for my parents as a retirement gift. Seeking to get them the comfortable stay of the 5 star resort, I have chosen it, but on the contrary the wedding taking place there has ruined there comfortable stay, it gives them the feeling of being the wedding guest only, so much rush & noise...provided them the ground floor inspite of knowing that wedding going on... can t u make an arrangement to keep the 2 things aside?? Y your guests are getting the feeling of not looking after well and not getting the relaxed time...
Highly disappointed