Mellissa F

Review of Purolator Courrier

Worst service ever!!!

Worst service ever!!!
There was no attempt made for delivery, not even a slip left. This has been happening for over a year and as I look back on other reviews this is the general consensus.
When you call the depot they just have a voicemail directing you to their "customer service " I use that term very lightly. I was greeted by a gruff unempathetic man who was more concerned with telling me all the "reasons" why the driver may have not delivered. I have been home all day and they have delivered here before. He was giving me a hard time when I wanted to make a formal complaint and was very rude and unhelpful.
Dont bother going to the depot to complain either they just laugh and roll their eyes saying," oh some of our drivers"