I bought a 3D printer that usually sells for $400....

I bought a 3D printer that usually sells for $400. I used it, and got print quality WORSE than a $200 printer. I don't blame that on Micro Center. It is the return process that makes me angry. I tried calling them twice, but on both calls I was left on hold for an hour, and never got through. I then sent a request on their online chat feature. No reply. The box timed out with the time it took them to respond. I contacted an agent within a week after that. They replied in half an hour later saying that they were sending my request to a store manager, and I would hear from them within a few days. 4 days later, I write to them again saying that I hadn't heard back. They had to send ANOTHER request to the manager. Once again, two days later, still no response. I send another check-in. They said they are still waiting on the manager's approval. ANOTHER two days pass, and I am pretty annoyed, I ask what is taking them so long. They say they are still waiting on a response. 4 more days, and I still haven't gotten a response. I'll keep this post updated. After A MONTH of contacting them, I still haven't gotten to make my return.

Update: I was able to get a return THREE MONTHS LATER. Sorry for the late update.