I placed an order with this company at the beginni...

I placed an order with this company at the beginning of June, but i no longer needed the phone. I cancelled my order within 24 hours, they confirmed via email my order had been cancelled and i would receive a refund within 10-14 working days..... It's now August and still no money back. I have emailed them but no response. If i have chosen to cancel my order, i am entitled to my money back!!