Purchased a phone from QuickMobileFix back in May...

Purchased a phone from QuickMobileFix back in May and since then till beginning of August had a problem charging it, no charging (Lightning Bar) icon.

Since then we have sent it back, three times, they keep looking at it, and kept saying that it was charging, and told us to go and buy a genuine apple charger, we told them that we already had two and have had no problem charging our other two apple phones, we took it up to our local apple shop, who very kindly looked at it for us, and tried to charge it themselves, they informed us that the charging port was damaged, and the power was just trickling through.

We then informed QuickMobileFix again sending then the report that our apple shop kindly printed out, but again was informed, and I quote the device was charging fine and displayed the lightning cable and that the battery was increasing at a normal rate end of quote, I asked to speak to the manager as we were not getting anywhere, ( with the support team ) on two occasions but we never did receive that call, there appears to be little or no communications between the help desk, management and the client.

We have sent many emails and have spoken to 6 different so say help support staff. ( could name them all )

It is now August, ( 3 months on ) this has called so much stress and time as all we wanted is a phone that we could charge up within the normal 2.00 to 2.5 hrs, ( we believe this is not to much to ask ) not having to put this Phone on over night (due to the very low charging trickle power) to fully charge it up.

We will not be waiting for a response from QuickMobileFix, we are in our very late sixty, but do want to warn other people of a stressfully 3 months that we have encountered, and suggest you go elsewhere not QuickMobileFix.

P Small