Jupiter Rueda de Leon

Review of Lindsay Honda

Went in 4 months ago just to look at vehicles and ...

Went in 4 months ago just to look at vehicles and actually got up to walk out of the dealership when I realized that I wasn't going to find something that was in my price range I saw ask for 179 a month but that quickly doubled once I got there. I was a bit hesitant because I already had a vehicle that I was almost done paying on but Jessie the salesman said that if I wanted a new car that he can make it happen so he proceeded and everything was done in-house even the insurance everything happened so fast and there's so much paid was I really didn't understand what I was getting into and I'm 39 years old so it's not my first rodeo but it was a rush rush situation it felt like and by the end of it I was in a 2015 Honda Accord but immediately I noticed there was some issues I believe we're with the battery because the car wouldn't always start and sometimes I had to get it jumped other times it would just start back up after about 5 or 10 minutes I tried to contact Jesse Again by voice mail but you never return my phone calls I called and spoke again with other employees and they said that he was probably out of town and would get back to me over the period of 4 months I never did get a response from him about 2 weeks ago I took it in for an oil change and ask them to check the battery because of the issues I just mentioned and they said the battery was fine this past Saturday morning the car was pretty much inoperable I was barely able to get it to the service department once at the service department they said that a mouse climbed into my engine and chewed up all the wires. It sounded pretty ridiculous to me but what can you do so they wanted $330 to fix that but said that there could be transmission problems as well so I began to call the dealership to speak with Wes Campbell I called for three days before he returned the phone call and when he did he said what do you want me to do about it he's extremely rude and unprofessional before he can even finish showing me out for being unresponsible and blaming me as if it was my fault I just asked if he could direct me to the department they gave me the extended warranty and he immediately jump to conclusions and said you won't get any money back even though I was not calling about getting money back I was just calling to see if the warranty covered the electrical issues needless to say they completely put the blame on me and Jesse has ignored me the rest of the day today I've called back several times to try to reach the finance department but keep getting sent to voicemail.

I doubt highly that a mouse was able to climb up in there from 3:30 or 4 a.m. Friday night until 9 a.m. Saturday morning and do that much damage and since I was already experiencing issues which were documented with my insurance company since I called in to get a tow truck and a jump and also with the used Lindsay Honda dealership at my last oil change they are still refusing to assist me.

Either way I figured I would post this to potentially warn future customers.

I am really shocked at the way I have been treated here not to mention the car that I trade it in was worth $4,500 and they only gave me $500 as a trade in I did need a new car because I work as a courier and and the delivery driver so I figured a Honda would be best for that line of work I have a question and Jesse the salesman also said that he was a Christian he also said that the dealership didn't have my vehicle and that I never showed up there Saturday so I'm not really sure what's going on with this place but I will continue to fight.