Anya Jones

Review of The Ritz-Carlton, Kapalua

If I could give the Rits spa zero starts I would. ...

If I could give the Rits spa zero starts I would. I was there with my mom, There was a fire alarm going off saying we needed to exit to the nearest exit because of a fire and we asked the lady where the exit was and she wouldn t tell us till we paid first. How ridiculous, you re putting money above our lives when we were scared and didn t know where to go after we got our facial. And a $60 dollar tip was added on my card, I would have given zero top after all that! Ridiculous!! You re better than this Ritz