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Sandra Byrne

4 years ago

I haven't been to this hotel for a long time as on...

I haven't been to this hotel for a long time as on my last visit I was very disappointed with service and it most certainly wasn't clean, after a long process of try to get a response for my e-mails I finally got a response, I was told next time I was in I was to make myself known to the manager and I would be looked after, I most certainly wasn't going in to make myself known as I would of felt like a begger. I went reluctantly there today to meet friend's for lunch, we had the carvery IT WAS COLD and the seats and floor were dirty, I felt there was no point in complain as it doesn't make a difference, I won't be going again

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