GREGORY Wright

Review of L'Fisher Hotel, Bacolod city

My American friend and I went there to try the buf...

My American friend and I went there to try the buffet. We heard that it had an international flare and were very excited to try it.
When we arrived after being greeted warmly, we were told that the buffet breakfast ended at 10 am and it was now 10:30 am.
We however decided to stay because we were informed that there was an All day breakfast menu, Sevice was excellent. My friends food arrived in a timely manner and was hot and delicious. I waited an additional 15 minutes for my order of Eggs Benidict. When it arrived finally all the food was served cold. Eggs, bread and meat.
I found the server and informed her of my cold food. She apologized and returned the food to the kitchen. It came back from the microwave hot dry and rubbery.
Upon leaving I inquired as to who the manager was.
I informed him of the quality of the food. He just apologized and thanked me.
This is a 5 start establishment.
You would at least expect the manager to ask what he could do to make it right, especially after I told him that I'm a food reviewer and that I will post it on Google.