Ana Maria Linabury

Review of LoCicero Medical Group

I have been a patient with Dr Sindler for under a ...

I have been a patient with Dr Sindler for under a year and I am pleased with her knowledge and her approach to my thyroid condition. I came to her because I am going through my first pregnancy that was difficult to achieve and having the thyroid regulated during that process is crucial.

My issue has been with nurses (or office helpers) Karen and Nancy who are very negligent, forgetful and quite rude when you try to get assistance from them as they are the ones in charge to send over authorizations and prescriptions. My first problem was when at the laboratory getting blood work the order was issued wrongly as it asked for the test to be done in the AM but my Dr. asked me to do it in the PM, when I called Karen to have that sent over the laboratory corrected she wouldn t listen to me and kept arguing (and raising her voice)that the type of test I was requesting can only be done at AM, after literally beginning her to speak with the Dr. she was able to confirm I was right and sent over the new form. Then Dr. Sindler made a delivery and postpartum plan for me to keep the thyroid under control with different dosis of medicine, I had to call their office every day for 1 week for them to contact the pharmacy and fill my prescription. It was so stressful as I had already initiated LABOR!! So I was falling behind the plan Dr. had set for me and knowing how important my condition is and how can it affect pregnancy this was just the worst thing I could have experienced coming from an office that you would expect to be professional on that type of matters. I m very disappointed and will not continue to come here nor recommend anyone do.