If you have any other possible choice please make ...

If you have any other possible choice please make it. Northwest is by far the WORST hospital experience my family has ever experienced. It takes over an hour to get checked in for simple procedure. The phone system is useless. If you have a phone in your room, make sure it works. There is no way to call a nurses station the calls are deliberately rerouted. No communication or updates are provided it is up to you or your family to spend hours getting the run-around to get answers about simple test and what next steps are. Family members are not welcomed. From the moment you come in you are treated as if you are an inconvenience. This list could go on. Do yourself and your family a solid, request a different hospital.