Antwon Jones

Review of Chick-fil-A Outlet Shoppes of ...

I come here all the time, and usually they're pret...

I come here all the time, and usually they're pretty cool. Anyway, as I pulled in the drive-thru I'm watching they way they're handling credit card payment with customers in the drive thru line. I'm watching the employee handle everyone's credit card. I watched the employee (McKenzie) reach for several credit cards, swipe, and hands it back to the car. As I make my order I extend my arm to give her my card and instead of grabbing and swiping it as she'd done with the customers ahead of me, she extends her hand held device and asks me to swipe. Really???? I swipe and pull forward. I continue to watch as she tends to customers behind me, and of course she takes their credit cards, swipe, and hands it back. Wouldn't have been a big deal if she did the same for everyone, but she only did that with me. I'm not trying to pull the race card, but c'mon!!! Doesn't get any more obvious than that. Worst customer service ever.