Review of Nh Hoteles - Laguna Palace

3 years ago

Nice Hotel,

Nice Hotel,
Positive aspect:
Friendly and well trained staff.
Well-stocked and good food.
Rooms, paths and lifts suitable for the disabled.
The hotel is divided into 2 distinct structures, with separate dining rooms, if you are many and you want to stay in the same building, it is better to say it when booking.
Downsides:
Although the rooms arrived at 11:00 am, they were made available for around 3:00 pm. (So I was told, but I only returned to the hotel at night).
I took possession of the room at 02:00 am, finding the window open (very cold) and a clear smell of stale cigarette smoke (very annoying)
- the bathroom was not equipped with all towels, 1 type is missing, which is generally near the bidet.
Maria G.