graham dale

Review of Beverton Honda

I took my 2008 civic si in to get new tires mounte...

I took my 2008 civic si in to get new tires mounted, drove out a few hours later satisfied with how cheap the install had been, $12 a tire! Well good deals come at a cost... It took me about 20 miles to realize they had mounted my front right tire backwards, and it was affecting the steering... So I took it back to them the next day, they corrected it post haste, but between the initial mounting and the remount of that tire, my wheels are absolutely filthy. They didn't attempt to clean a single greasy hand print off of the wheels... Considering I'm a repeat customer with Bob Lamphere Infiniti, Honda, and Beaverton Motorcycles I am very discouraged at such a careless mistake. If I had been a less mechanically inclined person there is a good chance I would have driven thousands of miles with that tire backwards, and I have no idea what that would have done to my steering, braking, traction and tire life. Im going to try Honda of Hillsboro and see if they're any better. This dealership is too busy to sweat the individual, get you in, get you out is my experience.

Two additions to my initial review:
Beaverton Honda's parts department is pretty good, knowledgeable and tends to set your expectations correctly.

Larry Miller Honda proved a decent alternative to Bob Lamphere's. Their service was priced the same but there was a greater attention to detail in the work performed, as well as a few unrequested good will gestures from dealership staff.