An absolute nightmare to deal with. I would not wi...

An absolute nightmare to deal with. I would not wish this experience on my worst enemy. I have dealt with other Lexus dealerships before, and had an easy and stress free experience, and this was the exact opposite of that, to the point that my stomach started churning every time they called. Unfortunately, I was in a position where I had no choice but to deal with them. Their "out of province specialist" was anything but. I told them that they legally cannot charge me HST becuse my province does not have it, and they cited an illegal "corporate policy" stating they had to, and I would be reimbursed by the government. I contacted both CRA and the GST department, and they told me that this was false. Lexus had no clue what they were doing and the purchase took an extra week for their lawyers to review and tell them exactly what I had told them initially. All in all they are clueless, not willing to serve the customer, and ignorant of the law. I am still waiting for my $10k HST rebate that they should never have charged me in the first place. With the number of car dealers out there, do yourself a favour and go ANYWHERE else.