I went to a show here on Wednesday and the concert...

I went to a show here on Wednesday and the concert start time was changed from 7pm to 8pm. We waited out in the cold for an extra hour. 4 days later, I went to another show here and it happened again. A long line of people including myself stood out in the cold for an hour. This venue needs to be more clear on what time their concerts start. It is really inconvenient to people especially l those with disabilities. I tried calling them as well and their phone number is disconnected. I won't attend any more concerts here.