Valentina Radianu

Review of City Cadillac

This is the third dealership service that is a big...

This is the third dealership service that is a big disappointment. This is the place I got my car but I will never go back. No rental car- supposedly/ - on. Monday morning even though my repair was about to take 2 weeks.. I had other car brands before and the service never restricted the rental to buyers from that place only like GM does. I had to call service advisor multiple times to get updates. Misinformation about car being ready, then it said car ready- I get there , wait 1 h.. nope, car not ready , sorry, tomorrow.. but will give you a rental now .. after I drove 2 h there.. had to go back another 2 h, still empty handed. I am a physician and 4 h of my time counts.. All I get is sorry .. low standard, lack of honesty, disinterested..A high end car service should have a totally different attitude