David Perez

Review of Grubbs Nissan

I've had all of my Sentras serviced at Grubbs Niss...

I've had all of my Sentras serviced at Grubbs Nissan in Bedford since February 1997. I always bring my cars to this dealership because I have always had the best customer experience. Factors that matter to me are record keeping, expertise, quality of work performed, and waiting room environment.

20 years is a long time to regularly have your cars worked on at the same location. I have had the pleasure of watching Grubbs change for the better. I witnessed changes in technology (introduction of iPads, flat panel displays in service bays), process changes (new ways service managers interact with customers), among many others changes. I appreciate the seasoned expertise when I get my vehicle serviced.