I stayed here for two nights and three days for th...

I stayed here for two nights and three days for the first time. Having benchmark of ITC Rajputana and ITC grand Bharat, ITC sonar is quite average. Reasons why I say this is because of "lack of hospitality". Hospitality is an essential part of Indian Hotels but seems to be lacking at ITC sonar.
1. No one comes to take orders for live kitchen during breakfast hours.
2. Even if you end placing order, it turns out to be cold.
3. The helpful and feeling "taking care" is grossly missing.
4. No welcome drink. Quite unlike a ITC.
Overall an average experience.

Good points :
1. Beautiful property
2. Lotus ponds are marvelous
3. Peshawiri restaurant always steals the shlw