neyvinka demarchi Review of Cupitt's Winery, Kitchen and B...
Magnificent location, stunning views with the pict...
Magnificent location, stunning views with the picturesque vineyard and jazz band as a backdrop, this place had come highly recommended, friends had travelled from Sydney and locally to join me on my birthday for lunch.
I arrived at 12.00 midday for a 90 min lawn table booking. There was one staff member running around trying to help everyone. We waited 8mins to be seated. Seated, the internet to order food and drink wasnt working well. So needed to download an app, then joining the wifi, but needed a password, problem is there wanst a staff member available to help.
I lined up at an outside bar to order food but apparently it was the wrong side of the bar so had to join the other queue for the food ordering. I finally sat down to relax at 12.25pm, after arriving at 12.00. We had to ask for water and glasses, we had to ask for more cutlery because the cutlery basket on the table wasn't refilled for lunch service, which came but still was three settings short, so we had to ask again. We then had to ask for plates as we were sharing all of the dishes and they were not brought or offered when the lunch was placed in the middle. Things were slammed on our table by stressed out staff like we were a bother.
Food and drinks came 20mins later so now at 12.50pm which we had to scoff down to ensure we met the exit deadline of 1.30pm. We had 8 pax at our table and a total of $450 spent during that very short and stressful time. It was my birthday and I basically spend 30mins and $200 running around pretty much to end up completely stressed out, hot from running around. Pretty much ruined my birthday.

Comments: