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Andy Doran

3 years ago

QMF ID: 216252 Andy Doran. Cannot fault QMF. Great...

QMF ID: 216252 Andy Doran. Cannot fault QMF. Great, efficient service. Really good customer service when I required assistance. Would recommend.

UPDATE: 09/04/19 - DO NOT TOUCH WITH A BARGE POLL. Had to send the item back. Told me I'd get a full refund in 30 days. At day 42 I chased. Then we spent two weeks trading emails where most of their replies were "We'll get back to you soon", or "Finance department are looking into it". In the end I had to get PayPal to intercede on my behalf. Will never use again and will advise everyone I know to steer clear too !

UPDATE 12/04/19 - IN RESPONSE TO YOUR REPLY. I had to email you eight times. I received five replies, each of which was that you'd get back to me soon. On the eighth email, after I'd stated PayPal were involved, you replied apologising and telling me the error was caused by a change in payment providers. Presumably this was known when I first contacted you. Why did it take eight emails and involvement of PayPal before I got an adequate response? Like I say, terrible service. Never to be used again.

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