George Santellan

Review of Toyota of Lewisville -- RML Au...

I purchased an SUV from them on 4/6/17. They made...

I purchased an SUV from them on 4/6/17. They made a mistake on the title and never called me to get it if corrected. I finally called them around 5/6/17. They told me of the mistake and would take care of it. Now it is 5/25/17 and I still don't have the title. I purchased another car somewhere else and received the title in 10 days. I left about 4 or 5 messages for Daniel Flores the finance manager and he never once called me back. But I guess that is the example from the top, because I left a message for Phillip Ackerman the General Manager a week ago and I still haven't gotten a call back.
I don't get a good feeling from management so I will not purchase another car here and will tell all my friends of my experience.