Hello. I was several times through this company at...

Hello. I was several times through this company at rest and it was all good, but this year we paid 2 more people with 125 euros to take standard number but did not stay in the economy (so called) but did not stay in the attic, where neither the conditioner proved to cool in the room. On my daughters both with their husbands, one of whom is a young married man ... he stayed in a family number. I called the company at the time and nothing was decided. I would like to see what the managers of Solei company will say ??????