Went here in June of 2020 for a 90 minute visit to...

Went here in June of 2020 for a 90 minute visit to the ER due to an ear problem. About 30-40 of those minutes was waiting for a doctor or nurse. I gave them my insurance information and was cleared to go afterwards.

A few months later in September they send me a bill again telling me I still owed them $450. I contacted my insurance company and got it cleared up quickly and was told that my bill has been paid and I owed them nothing further. They gave me a confirmation # and confirmed that our business has concluded. A few more months after that they again send me the same bill for $450 telling me I had until December to pay it. They didn't acknowledge the prior payment and even the useless confirmation # I had didn't tell them anything. Insurance company tells me it's not their problem and they already paid their part of the bill.

:edit:
It took a lot of phone calls and even talking to their PR Director but the bill was eventually corrected and my insurance did actually cover it. I'm updating my review as a result.