Alysia Wood

Review of AUBURN CHEVROLET

These guys misrepresented information about the va...

These guys misrepresented information about the value, repair estimates and features of the vehicle they sold me, which was pending mechanical inspection. The finance guy was kicking garbage cans, swearing and generally hostile, refusing to give me a copy of the dealer inspection report promised. They said a $1,195 repair would be $10. They said the MPG on the Suburban would be 25 hwy and 20 combined! They said it had flex fuel, bluetooth and other features that it did not have. The vehicle failed inspection but the dealership questioned the integrity of my mechanic, belittled my concerns, said I didn't have any rights, could not return the vehicle or reverse the loan. They even ignored the We Owe contingency all together, funded the loan and concealed selling my trade-in!! Getting everything in writing won't protect you from these predators. They charged me $5,501 over what the average person paid on KBB for the vehicle and trade-in ($6,151 more than the average good deal). They held my credit hostage and refused to pay my trade-in loan until after it was late. When I tried to resolve, the GM called it "drama." They lied, dodged and clearly don't care... WATCH OUT!