Martin Gonzalez Review of Camillo Properties
As someone who needs to PCS often, i suggest avoi...
As someone who needs to PCS often, i suggest avoiding this company unless you have over a month for them to process your paperwork. As i write this they still have not returned my calls about the status of my application.
I moved down here with my family in January and after paying a non-refundable 100 dollars and sending off our application we waited. This is where the problem began, after 3 business days we felt we waited enough and called but customer service declined to help us until we were contacted. After repeatedly calling for a week to get a status on the application we finally gave up on them, it didn't help that the lady on the customer service end was churlish as well.
We went with another company and within 3 days we were settled in our new home. I'm glad we didn't wait for Camillo to call us back because it's been over a month and we still haven't received a phone call. I also never got the confirmation from Camillo if we were approved or denied and it doesn't seem entirely legal but at least i don't have to deal with them anymore.
If you do decide to go with this company, review the yelp and BBB additionally before you move forward with this company to get the whole picture because once you sign the lease it becomes legally binding.
Edited Update #1 - They responded below but oddly its for a google review and not to the number we provided on the application we paid 100 USD for...
Note: the Military discount they mentioned was offered in January and was actually offered to everyone as a move-in discount. Not sure why they would even mention that.
Edited Update #2 - It has been over a year with all proper documents submitted and still no response on the application status.

Comments: