Barb Thornbury Review of Rush-Copley
Unless you are dying, request that the paramedics ...
Unless you are dying, request that the paramedics take you to another hospital. The ER was so filthy, especially the bathroom, I wonder if they spread more disease than they treat.
Staff is SLOW to respond to call buttons, average response time is between 15 and 20 minutes. And this was despite a large number of staff and what looked to be a relatively low number of patients. Staff does not tell you anything about your treatment or what is going on. They all walk around with sour frowns giving you the impression they hate their jobs.
Hospital would be well advised to thoroughly clean the patient rooms and bathrooms, then figure out why staff doesn't want to be there.
Someone needs to train staff on how to insert an IV too. This is basic medicine and they can't get it right. The amount of blood on my sons arm as they bungled their way through getting a needle in his vein was horrible. I seriously feel like we should not have to pay the bill as these people all acted like they were in training. Reading others reviews though, indicate that the billing department may be the worst department in this hospital.
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