Michael Lagasse

Review of Bay-ridge chrys, jeep, dodge s...

I RECENTY 1/21/15 HAD MY JEEP GRAND CHEROKEE OVERL...

I RECENTY 1/21/15 HAD MY JEEP GRAND CHEROKEE OVERLAND IN FOR SERVICE AT BAYRIDGE CHRYSLER JEEP DODGE RAM IN BROOKLYN AT 8635 18 AVE.I HAD AN APPOINTMENT. GOT THE CAR THERE ON TIME.THEY HAD THE CAR 4 DAYS AND DID NOT EVEN LOOK AT IT.I FINALY SAID I HAD TO GO AND GET MY CAR AND TAKE IT TO ANOTHER DEALER .WHEN THEY GET THE CAR FROM THERE LOT THEY PARK IN THE MIDDLE OF THE STREET IN TRAFFIC SO I COULD NOT CHECK THE CAR FOR DAMAGE.WHEN I GET HOME I NOTICE A LOT OF BIRD DROPINGS ON MY CAR AND BODY DAMMAGE TO MY RIGHT FRONT BUMPER THAT WAS NOT THERE WHEN I DROPPED OFF MY CAR.I CALL THE SERVICE MANAGER AND TELL HIM OF THE DAMAGE .HE TELLS ME HE WILL CALL ME BACK AND NEVER DOES.I HAD TO CALL NYPD 68PCT AND MY INSURANCE COMPANY TO FILE A CLAIM.DONT TAKE YOUR CAR THERE GO TO ANOTHER SERVICE DEPARTMENT. I KNOW THER MUST BE ANOTHE CAR THAT WAS ALSO DAMAGE, Wish I could add Photos to show how they return the car to the customer. I HAVE HAD THE JEEP THERE 6 TIMES FOR THE SAME PROBLEM AND THEY CANT FIXIT...I AM SORRY TO SAY I WILL NEVER BUY A CHRYSLER JEEP RAM FIAT AGAIN BECAUSE THE WAY THIS DEALER SHIP HANDLES ITS CUSTOMERS.