Alicia Pandoli

Review of Belterra Casino Resort & Spa

Called 3 or 4 times trying to make a good Birthday...

Called 3 or 4 times trying to make a good Birthday experience for a friend. Room location was bad, not what I asked for. Asked for a special delivery for b day girl.didn't come. Ask for couples message didn t get that either. When I told front desk they didn t see to care at all. The vip of quest told me she would make a note. Well isn t that great. Won t be back. Going to French lick next time. 1 star at best