I'm not sure why this place has such high reviews....

I'm not sure why this place has such high reviews. I've given it a shot several times and the pizza and service is terrible. Upon visiting this past weekend, my wife ordered a plain pie and requested it well done. One of the employees quickly jumped in and said they can't take that type of request when its busy. There were maybe 3 people on line! Additionally their English was so broken it was difficult to understand. The pizza itself was lousy and my stomach was upset the whole next day, probably from it being undercooked. I recall my previous experiences being similar. Living on the Jersey shore there are plenty of other excellent pizza restaurants to chose from and I will be going elsewhere.