Gabe Long

Review of Quick Mobile Fix

Well, I ordered my iPhone 6s 2 weeks ago as my pho...

Well, I ordered my iPhone 6s 2 weeks ago as my phones camera had broken and the phone in a whole was on its way out. My phone currently doesn t work at all and I am waiting on my new phone to arrive. I have been lied to saying it is dispatched but then hasn t been. Says there is a delay. Said we had next day delivery and were on their priority list. I have now been waiting a long time and getting very impatient. If there was a 0 star rating option, I would 100% give them 0 stars. There company never seems to be able to pick up the phone and their emails are generic and every time it s another one apologising for a delay and always signed from a new name. One day it s Laura then it s Tori. Their customer service is an absolute piss take and I do not recommend this company to anyone. I have to leave the house now with a broken phone hoping it will work in emergencies.
For weeks now my phone has been broken and I was excited to get a new one. Now I have lost complete trust and I am fuming with this company. When I receive my phone even if I do, I will never be using this company again and I hope people reading this review don t use them either. I think this is hands down the worst phone company I have ever used and seen. I was told that my phone would be dispatched between 5-7 days then there was a delay and we would have to wait another 1-3 days for dispatch and we were on their priority list and would receive next day delivery. We then received an email on Friday night saying it would be dispatched that day and as we had next day delivery would arrive yesterday, Saturday. However it has not arrived and they said they would get back to us on Monday. This is not acceptable as we were promised for my phone to arrive on Saturday. I am disguisted with their service.