Ordered a phone on the 4th April, website says del...

Ordered a phone on the 4th April, website says delivery will be within 7-10 working days but they aim for it to be earlier. The time passed, no dispatch information was given. I emailed and they told be it would then be dispatched within 1-4 working days, time passed again. I emailed, I've been told it's the dispatch team that's causing the delays (for no given reason) and it should be dispatched this week (W/E 2nd May). It's been 17 working days but 27 calendar days since I placed my order. If you need a phone quickly, these are not the guys to get it from.