zack t

Review of Pasadena Humane Society & SPCA

My wife and I went down to the shelter and found a...

My wife and I went down to the shelter and found a dog we wanted to adopt. They took our info and we were told to come back in a couple days when it would be available. My wife called to check on the dogs availability, only to be told that it was lost and they could not find it. They offered no apology and no explanation, just very coldly asked if there was another dog we wanted.

Not sure if losing animals is normal practice here, but it's definitely unacceptable. The attitude and dismissiveness of the staff is also unappreciated, and I will no longer visit or recommend this shelter.