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Review of Humane Society Silicon Valley

Bad experience with the front desk at intake. But ...

Bad experience with the front desk at intake. But at least the management seems care and responded. Was looking for two stray kittens might have been submitted to this facility. They were found abandoned at our office parking lot. One of my colleague was ready to adopt them (to take them home directly), but when we went out to find them they where not there. Facility management told us someone else has sent them to the local shelter. Not sure who or which shelter but I went to all shelters in the area (Humane Society SC is the closest one) and ask if there were two kittens (about 10 week old I think) been submitted on 9/12. I gave the description of the features of the two kittens. It might have been an easy task just "try" to check the computer log at intake office ! I wasn't asking for bulls eye hit ! Just wanna know "if there were two tabby short haired ~10 week old kittens been submitted here yesterday ?". The lady wasn't even willing to move her fingers ! She told me there are 500+ cats submitted and there is no way she can find them in the system. I think the shelter's #1 priority should be grabbing onto the best chance the animal can have a warm and safe home ! MY VISIT MIGHT HAVE BEEN THAT CHANCE ! please train your staff better.