Alzira Teixeira

Review of STCP - Sociedade de Transporte...

Some drivers forget that they are taking people an...

Some drivers forget that they are taking people and drive with them if they were in an off-road rally; then there is the curse of the mobile phones that are used while driving and that make it much more dangerous; then there are the drivers who even see a person getting onto the bus almost on their knees or falling next to them do not move, they sit in their place and completely ignore what is going on and if there is any complaint they still threaten the passengers ; There are serious problems with rolling stock when it is necessary to use ramps for someone to get on or off the bus ... or they do not work at all or drivers are often not able to get the job done especially on older vehicles; I would also like to know why the drivers do not park the buses along the sidewalks ... this would greatly facilitate the lives of many people; I do not understand also because there are schedules in the stops if these are rarely fulfilled ... in this case of schedules the mobile applications that are at the disposal of the users who give reliable information, if no one solves to deviate the planned bus from one line to another as often is watched. I recognize that the company is making an effort to improve the service it provides! The difference of walking in STCP in the last 25 years is abysmal for the better! He suggested that at least the training of drivers (especially the older ones) should be improved through continuous training and assessments free from their behavior (eg making mystery-client observations). It is to keep up the pace of replacing your fleet as well as telling drivers that when it is hot, it is no use opening the windows (sometimes even worse) but using the air conditioner (if it is broken in some equipment then or its replacement in the very short term or in which the ventilation system is arranged), even for tourism this is an important factor.