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gamorris65a

4 years ago

I received an email from Northpointe Motors saying...

I received an email from Northpointe Motors saying they were interested in buying my car so I set up an appointment to get it appraised last Friday. I took it in and met with Aaron who was very kind and helpful. After he took some pictures and notes he said the buyer would get back to me the next day as I was hoping for a quick turn around. I called back this Wednesday to check on the appraisal since I had yet to hear back and the gentleman apologized and said someone would be calling me later that day. I called back this afternoon because I still hadn't heard from anyone and honestly, it really wasn't that big of a deal and I wasn't upset. Boyd answered the phone and I told him the situation for which he promptly apologized and said he would call me right back with the appraisal. He called back and told me the offer which was the lowest I had received and while I was disappointed I was not upset. I started to let him know that the offer was low but I appreciate it and before I could finish he hung up on me. As I said I wasn't upset however, that was extremely unprofessional. I wouldn't recommend anyone to this place that expects to be treated with respect.

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